Last Updated: 31 Jul, 2024

Introduction

Welcome to zmeely ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-learning app ("App"). By accessing or using the App, you agree to this Privacy Policy.

1.⁠ ⁠Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

Account Information: When you register for an account, we collect information such as your name, email address, and password.

Profile Information: You may provide additional information like your photo, bio, and preferences.

Payment Information: We collect information necessary to process your payments, such as credit card details and billing information.

1.2 Usage Data

Log Data: We collect information about your use of the App, including your IP address, browser type, and access times.

Device Information: We collect information about the device you use to access the App, including hardware model, operating system, and device identifiers.

Interaction Data: We collect information about your interactions with the App, including pages viewed, features used, and content accessed.

1.3 Content Data

Live Videos: We may collect information related to your participation in live video sessions, including audio and video recordings, chat logs, and any content shared during the session.

Pre-Recorded Videos: We collect information about the pre-recorded videos you access, including viewing history and interaction data.

2.⁠ ⁠How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain the App.

Improve, personalize, and expand the App.

Process transactions and manage your account.

Communicate with you, including sending updates, newsletters, and promotional materials.

Monitor and analyze usage and trends to improve the App.

Provide customer support and respond to your inquiries.

Enforce our terms, conditions, and policies.

Prevent fraudulent activity and enhance security.

3.⁠ ⁠How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, and customer service.

Business Partners: Partners with whom we collaborate to offer products or services.

Legal Obligations: Authorities or legal entities if required by law or to protect our rights and safety.

Consent: Other parties with your consent or at your direction.

4.⁠ ⁠Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no security measures are perfect, and we cannot guarantee absolute security.

5.⁠ ⁠Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.

Correction: Request correction of any inaccurate or incomplete information.

Deletion: Request deletion of your personal information.

Objection: Object to our processing of your personal information.

Restriction: Request restriction of processing your personal information.

Portability: Request transfer of your personal information to another entity.

To exercise your rights, please contact us using the information provided below.

6.⁠ ⁠Children's Privacy

Our App is intended for use by children starting from age 7. We are committed to protecting the privacy of children and we do not knowingly collect personal information from children under 7. For users under the age of 13, we require parental consent for the collection, use, and sharing of personal information. If we learn we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

7.⁠ ⁠Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8.⁠ ⁠Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

zmeely

abdullah@zmeely.com

+201017111300

Cairo, Egypt

Consent

By using the App, you consent to our Privacy Policy.